What if I am unable to accept a GSA SmartPay Account?

A business that has trouble accepting a GSA SmartPay account may be classified under a blocked Merchant Category Code (MCC). Businesses are required to label themselves by selecting a MCC that describes the products or services provided. Certain MCCs are blocked by agencies to prevent fraud and misuse.

If a company is experiencing problems accepting GSA SmartPay accounts, it may be because the business is classified under an MCC that is blocked by that agency. To remedy this problem, merchants should talk to their financial institution to confirm that their MCC classification is accurate.