In Fiscal Year 2020:
- The total spend for FY20 was down from FY19 and totaled $28.6B.
- Agencies/ Organizations received $403 million in refunds.
- Each GSA SmartPay account holder, on average, spent approximately $391 per transaction.
- The Department of Veterans Affairs was the top agency by program spend with $12 Billion (43% of total spend).