For Individually Billed Accounts (IBA): Account holders must make payment for all undisputed charges on their travel charge card bill IN FULL by the statement billing due date printed on the bill (25 to 30 days after the closing date on the billing statement).  Failure to pay the monthly bill in a timely manner may result in the loss of their charging privileges. If the account is suspended, the account holder will be unable to use it until the bank receives payment. If the account is cancelled due to non-payment, the delinquency maybe reported to credit bureaus, be referred to collection agencies, or lead to other collection actions and the account holder may not be eligible to receive a new account.  The agency/organization is never responsible or legally liable for the account.

For Centrally Billed Accounts (CBA):  The Federal Government accepts liability only for those proper charges made by an authorized centrally billed account holder using the account, but is not liable for any unauthorized use. Unauthorized use means the use of an account by a person, other than the account holder, who does not have actual, implied, or apparent authority for such use and from which the account holder receives no benefit. When the centrally billed account has been used by an authorized account holder to make an unauthorized purchase, the centrally billed account participant is liable for the charge.