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Smart Bulletin No. 022

GSA SmartPay - GSA SmartPay Program Certification (GSPC)

UPDATE:

DateVersion History Action Log - Summary of Action/Changes
December 2, 2021Implementation of Smart Bulletin #22
August 23, 2023Revised to update GSA SmartPay 3 Master Contract language and remove obsolete guidance.
February 26, 2024Updated GSPC requirements for the 2024 GSA SmartPay Training Forum.
March 8, 2024Revised for administrative updates

Effective Date

December 2, 2021, and shall remain in force until modified or rescinded.

Business Line(s) Affected

Purchase, Travel, Fleet, and Integrated

Introduction

Public Law 112-194, The Charge Card Abuse Prevention Act of 2012, and Office of Management and Budget (OMB) Circular A-123, Appendix B, “Improving the Management of Government Charge Card Programs,” emphasize the need for agencies to effectively manage their charge card programs. Therefore, agency/organization government charge card personnel must possess a thorough understanding of applicable statutes, policies, procedures, and best practices to help ensure charge card programs are managed properly, and agency refund potential is maximized. Agency/organization government charge card personnel are also charged with the responsibility of ensuring that:

  • Charge cards/accounts are correctly established, maintained, and closed out.
  • Card/account holders are trained (including maintenance training).
  • Appropriate transaction monitoring is conducted.
  • Agency/organization management is advised when corrective action is required.

Summary

Individuals who play a role in managing or executing agency/organization GSA SmartPay programs have an optional opportunity to earn a GSPC, formerly called the Charge Card Manager Certification (CCMC). This designation is obtained by completing the required coursework offered during the annual GSA SmartPay Training Forum and by possessing actual “hands-on” experience working with the GSA SmartPay program, card/account holders, and card managers. Use of this certification program is voluntary and is intended to ensure that charge card personnel have the fundamental training and experience needed to work with a government charge card program.

Agency/organization use of this program is encouraged but is not required.

How is the GSPC obtained?

Coursework: All required classes will be offered during the annual GSA SmartPay Training Forum. The curriculum includes both GSA Qualifying and Bank/Brand Qualifying classes.

All GSPC candidates must attend a minimum of seven classes, which includes two GSA Qualifying classes and five Bank/Brand Qualifying classes.

Acceptable classes will be designated as “GSPC - GSA Qualifying Class” and “GSPC - Bank/Brand Qualifying Class” on the GSPC qualifying course list available on the forum’s website (gsasmartpayforum.org) and within the GSA SmartPay Training Forum’s mobile app.

Please note that:

  • Class attendance will be tracked during the GSA SmartPay Training Forum and automatically submitted to the GSPC Program Manager.
  • For in-person forums, badges will be scanned as you enter/exit each class.
  • For virtual forums, the web platform will track which sessions you attended.
  • For in-person and virtual forums, you must attend the entire length of the class to receive credit.
  • Attendance at agency meetings occurring throughout the forum does not count towards the certification requirements.

Experience: A candidate must have a minimum of six months of continuous, hands-on experience working with the GSA SmartPay program prior to receiving the certification.

Certification Time Frame: Once the GSPC is awarded, it will remain active for three years.

Requalification For the GSPC To requalify for the GSPC so that it is active for another three years, candidates shall attend a forum (either in-person or virtual) and complete the coursework and experience requirements. By completing the coursework and experience requirements, another GSPC will be awarded and will remain active for three years.

Please note that there is no longer a separate process to renew the GSPC. GSA is permitted to modify the GSPC requirements if program performance warrants. These changes will be conveyed in a revision to this Smart Bulletin.

Action

To obtain the GSPC, candidates should complete the following steps:

  1. Satisfy the coursework requirements. Specifically, all GSPC candidates must complete a minimum of seven classes, which includes two GSA Qualifying classes and five Bank/Brand Qualifying classes. Acceptable classes will be designated as “GSPC - GSA Qualifying Class” and “GSPC - Bank/Brand Qualifying Class” on the GSPC qualifying course list available on the forum’s website (gsasmartpayforum.org) and within the GSA SmartPay Training Forum’s mobile app.

  2. After the GSA SmartPay Training Forum, GSPC candidates will receive an email with a link to the GSA SmartPay Training website, where they will confirm that they have met the coursework and experience requirements. Please note this email will be sent out approximately one month after the conclusion of the forum.

GSPC candidates shall confirm that the requirements have been met by answering the following two questions on the GSA SmartPay Training website:

  • Coursework: I have met the coursework requirement during the GSA SmartPay Training Forum by attending at least two GSA Qualifying classes and at least five Bank/Brand Qualifying classes, as outlined in Smart Bulletin No. 022.

  • Experience: I have met the experience requirement by having a minimum of six months of continuous, hands-on experience working in an agency/organization’s GSA SmartPay program prior to receiving the GSPC.

Failure by the GSPC candidate to confirm on the GSA SmartPay Training website that the coursework and experience requirements have been met will result in:

  • Receiving the following message: “You have not met the minimum requirements to be issued a GSA SmartPay Program Certification. Please see Smart Bulletin No. 022.”

  • The GSPC is not being issued.

Candidates are permitted to resubmit answers at any time after the requirements have been met.

  1. For those candidates who confirm on the GSA SmartPay Training website that the coursework and experience requirements have been met, the GSPC will be available immediately to them.

  2. Certificates will be accessible via the GSA SmartPay Training website.

smartpay.gsa.gov

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