Civilian Agency Top 5 Travel Spend Cities

Civilian Agency Top 5 Travel Spend Cities

This chart details the civilian agency top 5 cities travel spend from FY10 to FY20. Spend at All Other Cities totals to $45.9B

GSA SmartPay Government-Wide Convenience Checks Written

GSA SmartPay Government-Wide Convenience Checks Written

The following graph details the number of convenience checks written from FY10 to FY20.

GSA SmartPay Government-wide Convenience Check Spend

GSA SmartPay Government-Wide Convenience Check Spend

The following graph details the amount of convenience check spend from FY10 to FY20.

GSA SmartPay Chip Card Transactions

The GSA SmartPay Chip Card Transactions

This chart shows the number of transactions of all business lines (travel, purchase, fleet) for each calendar year (CY) within the GSA SmartPay Program. 

GSA SmartPay Chip Card Spend

GSA SmartPay Chip Card Spend

This chart shows the annual breakdown of the chip card spend of all business lines (purchase, travel, fleet) of Calendar Year (CY) 2015, 2016, 2017, 2018, 2019 and 2020. 

Top 5 Domestic Chip Card Merchants Column

Top 5 Domestic Chip Card Merchants

This chart details the top 5 domestic merchants in CY2018. Spend at All Other Merchants totals to $1.1B.

Average Spend per Transaction by Business Line

Average Spend per Transaction by Business Line

The following graph details the average spend amount per transaction by business line from FY12-FY20.

What Customers are Saying about the GSA SmartPay Program Office:

The following visual shows metrics from the GSA 2018 customer loyalty survey, with the specific category scores out of a maximum of 10.

Loyalty Survey Results

63.9%

of customers likely to recommend CCCM to others

(+13.9% from 2017)