Civilian Agency Top 5 Travel Spend Cities

Civilian Agency Top 5 Travel Spend Cities

This chart details the civilian agency top 5 cities travel spend from FY10 to FY21.

GSA SmartPay Government-Wide Convenience Checks Written

GSA SmartPay Government-Wide Convenience Checks Written

The following graph details the number of convenience checks written from FY10 to FY21.

GSA SmartPay Government-wide Convenience Check Spend

GSA SmartPay Government-Wide Convenience Check Spend

The following graph details the amount of convenience check spend from FY10 to FY21.

Average Spend per Transaction by Business Line

Average Spend per Transaction by Business Line

The following graph details the average spend amount per transaction by business line from FY12-FY21.

What Customers are Saying about the GSA SmartPay Program Office:

The following visual shows metrics from the GSA 2018 customer loyalty survey, with the specific category scores out of a maximum of 10.

Loyalty Survey Results

63.9%

of customers likely to recommend CCCM to others

(+13.9% from 2017)