As requested by agencies/organizations, your bank provides on-site training at an agency/organization specified location to groups of 20 or more A/OPCs, Designated Billing Office and Transaction Disputes Office points of contact, or any combination.  Agencies/organizations may group together to form a group of 20 or more for on-site training.  All contractor bank travel and site related costs associated with on-site training shall be borne by the contractor bank.  In some instances, GSA may provide a site to host this type of training.

Contact your implementation/ account manager at the bank to set up an on-site training session.