The Federal Government saves on processing costs and generates revenue through volume refunds. The amount of refund your agency receives is calculated during task order negotiation.
Agencies must verify their own refunds. You can do this by comparing the base points in the task order with the quarterly refund report received from your bank. If you need a copy of the quarterly report, contact your point of contact at the bank. With GSA SmartPay, split disbursement will allow agencies to receive productivity and sales refunds for IBA accounts in addition to CBA accounts.