October 19, 2016

This is the seventh in a series of "Charge Up!" features offered by the Center for Charge Card Management (CCCM) within the Federal Acquisition Service.

GSA SmartPay, the largest charge card program in the world, is used by more than 350 federal agencies, organizations, and tribal governments.  With more than 3.3 million accounts, 89 million transactions and more than $28 billion in spend involving GSA SmartPay’s fleet, purchase, travel and integrated solutions in FY15, customer agencies play a very important role in helping GSA’s Center for Charge Card Management (CCCM) manage this largely successful program.


Each agency appoints Agency/Organization Program Coordinators (A/OPCs) to oversee their GSA SmartPay charge card program. Essential to GSA SmartPay's success, A/OPCs serve as the liaison between their agency, the contractor bank, the account holder and GSA.  Some of the A/OPC’s main duties include promoting proper use of the GSA SmartPay solutions, auditing accounts and taking appropriate action in the instances of fraud, waste, or abuse and developing agency/organization specific policies and procedures.


CCCM recently began showcasing A/OPCs from across government in our Program Coordinator Spotlight, a monthly Q&A on the GSA SmartPay website. But our interviewees aren’t just offering up advice on how to best manage a GSA SmartPay charge card program. We’re just six Spotlight’s in and already the series has given readers a fascinating look into the many different ways GSA SmartPay solutions are used to accomplish an agency’s mission.  For example, did you know:

  • The Social Security Administration used the GSA SmartPay purchase card to assist employees during the recovery from Hurricane Sandy?  
  • The U.S. Forest Service used purchase cards to pay for supplies and services for emergency incident personnel fighting wildland fires?  
  • The U.S. Agency for International Development (USAID) relied on the GSA SmartPay travel card when making travel arrangements for employees during emergency evacuations overseas?  

For more interesting stories, facts and advice from A/OPCs, click here!